Ping Live — Privacy Policy

Last updated: March 19, 2026

What data do we collect?

Ping Live collects the following data:

• Email address: used for authentication (login)
• Alert responses: whether the user accepted or passed on a lead alert

How do we use this data?

• Email address: solely to authenticate the user and route lead alerts to the correct sales representative
• Alert responses: to track alert status (accepted/refused) and enable the cascade system (passing alerts to the next team member)

Data storage

All data is stored securely on Supabase (hosted on AWS). Each user can only access their own data. Row-Level Security (RLS) is enforced at the database level.

Third-party sharing

We do not sell, transfer, or share user data with any third party.

Data retention

Alert data is retained for operational and analytics purposes. Users can request deletion of their data by contacting the administrator.

Contact

For any questions regarding this privacy policy, contact: [email protected]